3 Comments
User's avatar
Padmani's avatar

Very well written Arkapravo.Customer centricity is a paradigm shift in the mindset.Many failures are due to designing products in a non-customer centric manner.

Padmani's avatar

In my opinion customers are the brand ambassadors for any product.

Arkapravo Chakraborty's avatar

Thanks, Padmani. Glad to see it has resonated with you. Absolutely agree with your point.